FAQs

Is the installation of your products easy, and can I install them myself?

Our products are designed with easy installation in mind. Most customers can install them by following the detailed instructions provided. For products requiring professional installation, we recommend contacting a professional installer.

Do you offer custom sizing for blinds and shutters?

Yes, we provide custom sizing for most of our blinds and shutters to ensure they fit your windows perfectly. Please measure your windows accurately and submit the dimensions when ordering.

Can I request samples before making a purchase?

Absolutely! We encourage customers to request free samples of our fabrics and materials to ensure you’re happy with your selection before purchasing.

Are your motorised blinds compatible with smart home systems?

Yes, our motorised blinds are compatible with most leading smart home systems. You can control them via a smartphone app or voice commands using smart home assistants.

What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal, and direct bank transfers. For more details, please check our payment options during checkout.

Can I return a product if I’m not satisfied?

Yes, we offer a return policy for products returned in their original condition within a specified period. Please refer to our return policy for detailed terms and conditions.

Do you offer international shipping?

Currently, we offer shipping to select international destinations. Shipping costs and delivery times vary based on the location. Please contact our customer service for more information.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or the courier's website.